... chasm by converting complex model outputs into plain-language narratives. The AITL mechanism ensures the recommendations are not only accurate but also trustworthy and aligned with individual investor contexts, thereby promoting financial inclusion. Research limitations/implications The system has...

...Danilo Abis; Patrizia Pia; Yam Limbu Purpose This review aims to present the state of the art regarding the impact of financial technology (FinTech) on financial inclusion and its implications for consumers and institutions in terms of accessibility, usage and quality. An integrated framework...