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Keywords: Fuzzy set theory
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Journal Articles
Journal:
Management Decision
Management Decision (2019) 57 (7): 1589–1608.
Published: 31 October 2018
.... Moreover, a new hybrid approach employing SERVQUAL method, named 3DHOQ is introduced to determine the corrective activities of both organizations and their weights. Mohammad Ali Beheshtinia can be contacted at: beheshtinia@semnan.ac.ir SERVQUAL Service quality Cooperation Fuzzy set theory...
Journal Articles
Journal:
Management Decision
Management Decision (2012) 50 (8): 1396–1411.
Published: 31 August 2012
... factors which could influence the strengths and weaknesses of each primary and support activity of the firm's value chain. Chinho Lin can be contacted at: linn@mail.ncku.edu.tw © Emerald Group Publishing Limited 2012 Resource‐based view Organizational activities VRIO Fuzzy set theory...
