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Keywords: HR service orientation
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Journal Articles
Journal:
Management Decision
Management Decision (2024) 62 (3): 840–861.
Published: 06 February 2024
..., and their performance would be dependent on the service orientation of HR department. Design/methodology/approach The authors collected data in two surveys: a pilot survey and a main survey with a two-wave design. The pilot survey with 93 respondents was to verify the newly developed HR service orientation scale...
