... process; introduces agency distribution and practice alignment as its structural foundation; and offers a diagnostic lens to support managerial sensemaking of human–AI interactions. Artificial Intelligence (AI) has become a central driver of managerial decision-making, reshaping how organizations...

... routines, and trust-based human–AI interaction norms actively shape the development of sensing, seizing, and reconfiguring capabilities essential for digital adaptation. By articulating and visually mapping four empirically grounded propositions, we demonstrate that dynamic capabilities in SMEs emerge...