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Keywords: ISO 9000 series
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Journal Articles
Journal:
Management Decision
Management Decision (2012) 50 (3): 420–438.
Published: 23 March 2012
... the conceptual model. The bold arrows represent the hypotheses described above. © Emerald Group Publishing Limited 2012 ISO 9001 Process‐based quality management system Public management decision making Performance ISO 9000 series Continuous improvement Organizations are similar...
Journal Articles
Journal:
Management Decision
Management Decision (2005) 43 (4): 542–550.
Published: 01 April 2005
... that the companies consider western management theories most helpful for improving quality of management. “The Art of War” and Japanese management theories come next. © Emerald Group Publishing Limited 2005 ISO 9000 series Quality awards Oriental philosophy Hong Kong China China...
