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Keywords: Online user reviews
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Journal Articles
Journal:
Management Decision
Management Decision (2017) 55 (4): 681–700.
Published: 15 May 2017
... predictive power and enables us to predict with high accuracy how customers are likely to evaluate a review. The design of user review systems to encourage more helpfulness votes on online user reviews can become possible by better predicting the helpfulness voting. The helpfulness is treated...
