...Mehdi Abbasi; Mohamad Amin Kaviani Purpose – Competition in dynamic markets requires operational excellence and effective operations strategy. Hence, organizations have to evaluate their operational performance in comparison to their rivals. The purpose of this paper is to present an operational...

...Robert H. Lowson To date, the exact nature and classification of an operations strategy vis‐à‐vis other popular operational solutions have eluded many commentators. Against a background of the various approaches to strategy formulation, including the resource‐based and market‐driven views...