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Keywords: Outcome measurability
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Journal Articles
User liaisons’ perspective on behavior and outcome control in IT projects: Role of IT experience, behavior observability, and outcome measurability
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Journal:
Management Decision
Management Decision (2014) 52 (6): 1148–1173.
Published: 08 July 2014
...Shan Liu; Lin Wang Purpose – The purpose of this paper is to examine the extent to which user liaison behavior and outcome control influence the process performance of information technology (IT) projects and how the IT experience, behavior observability, and outcome measurability of user...
