... forces for adopting service logic: negative performance feedback and a firm's status among peers. We empirically test our hypotheses using a panel dataset spanning 10 years from listed Chinese machinery and equipment manufacturing firms, which are on the brink of transformation and upgrade. Findings...

...Shan Xue; Honghui Chen; Jintao Wu Purpose Although previous research has investigated how performance feedback may affect firms’ strategic actions, their findings has been inconsistent. The relationship between performance feedback and firms’ strategic activities thus appears complex. Moreover...

...Giuliano Almeida Marodin; Guilherme Tortorella; Tarcísio Abreu Saurin; Erico Marcon Purpose This paper aims at examining how different types of shop floor performance feedback affect employee motivation and engagement. Based on this dataset, the authors analyzed the relationship between five types...

... to interpret performance feedback and its subsequent effects on strategic decisions. Design/methodology/approach The authors collected longitudinal data on 98 S&P 500 manufacturing firms for a seven-year period. The panel data, which includes texts from the firms' 10-K filings, were then analyzed using...