... the significant relationships that should be included in the strategy map and the optimal values of performance measures are assessed by using the desirability function-based approach of RSM. The proposed method was created by reviewing the existing literature, modeling the problem, and applying it in an oil...

... this framework that form a performance triplet, which is described in a series of principles as part of a first step towards a theory of performance measurement. © MCB UP Limited 2003 Performance measurement (quality) Performance measures Management accounting Evaluation Following...

... years, which have reduced the importance of the underwriting ratio. An alternative performance measurement system, the insurance performance measure (IPM), is presented and illustrated. The IPM integrates all areas P&C operating activity into a measure more comprehensive that the underwriting ratio...

...Monica Franco; Mike Bourne Organisations devote time and effort to the development of strategic performance measurement (SPM) systems. Many articles have been written on how to design and implement this type of system. However, few studies have addressed the issue of why some organisations...

...Jarmo Vakkuri; Pentti Meklin The paper examines the performance measurement (PM) of knowledge organizations as problems of search (design mode) and application (use mode). The argumentation of the paper focuses on university organizations as a case of illustration in examining limitations in PM...

... would be considered the utility with the most “balanced” position with regard to the stakeholder interests. © MCB UP Limited 2003 Data analysis Performance measures Water industry United Kingdom As in many countries, the government of the UK has abandoned the ownership...

... a lack of integration between the existing performance measurement methods and practical requirements for the SCM. An innovative performance measurement method is proposed to provide necessary assistance for performance improvement in SCM. The proposed method will address this purpose in these four...