Keywords: Public sector innovation
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Journal Articles
Management Decision 1–23.
Published: 09 December 2025
... Licensed re-use rights only Citizen satisfaction Loyalty Digital fiscal services Service quality Public sector innovation Funding: This work was financially supported by the research unit on Governance, Competitiveness and Public Policy (UIDB/04058/2025), funded by national funds...
Journal Articles
Management Decision (2014) 52 (9): 1782–1800.
Published: 14 October 2014
... Publishing Limited 2014 E-Government Task complexity E-Procurement Public sector innovation Managerial decisions National public E-Procurement systems An E-Procurement system is a digital platform used to centralize, optimize and streamline the purchasing process. Companies were...

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