... similarity Sentiment analysis In 2019, Corona beer was the second most valuable alcoholic brand, with a worth-value of $6.4M (Interbrand, 2020). In March 2020, the World Health Organization declared a pandemic due to the coronavirus, and the media promptly wondered “whether ‘Corona’, a year or two...

... in an online platform. Design/methodology/approach The employee online reviews were classified into positive and negative sentiments using sentiment analysis. Further, multiple regression was employed to examine the impact of sentiments (positive and negative) and employee ratings on pre-defined job...

... Limited Licensed re-use rights only Service failure Sentiment analysis Services marketing Airlines Growing competition and increasing customer expectations have made customer satisfaction paramount for airlines globally (Xu et al., 2019). The onerous requirements to join...