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Keywords: Silence
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Journal Articles
Being heard versus being adopted: the consequential effect of two types of managerial responses to voice on voice and silence
Available to Purchase
Journal:
Management Decision
Management Decision (2025) 63 (7): 2616–2633.
Published: 13 January 2025
..., we integrated two distinct managerial reactions, voice endorsement and supervisory responsiveness. We framed these reactions as employee voice experiences and adopted a model of proactive motivation to explore how these experiences influence subsequent employee voice and silence behaviors through two...
Journal Articles
What managers should never want to hear: silence
Available to Purchase
Journal:
Management Decision
Management Decision (2015) 53 (6): 1300–1311.
Published: 13 July 2015
...Mark E. Haskins; R. Edward Freeman Purpose – Every organizational member makes a daily decision to speak up or to be silent on a host of issues. Silence can be problematic. The purpose of this paper is to posit that managers should listen for the silence, not mistaking its presence for agreement...
