Keywords: Social networks
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Journal Articles
Management Decision (2023) 61 (10): 2994–3016.
Published: 04 September 2023
... Based on the attention-based view and the theory of learning by feedback, this study explores the factors that affect idea quality in the context of social networks and extends the research of peer influence in the digital age. The paper helps improve our understanding of how to promote customer idea...
Journal Articles
Management Decision (2022) 60 (11): 3086–3126.
Published: 06 October 2022
...Xiaoyong Zheng Purpose Although social networks play an important role in individual ambidexterity, few studies have examined the impact of salespeople's social networks on sales-service ambidexterity. The purpose of this paper is to explore how salespeople's internal and external social networks...
Journal Articles
Management Decision (2018) 56 (10): 2239–2251.
Published: 21 June 2018
... and external social networks based on management advice, technical support and knowledge dissemination within and across departments, studying interaction patterns that involved more than 700 actors. The authors then compared team performance and social network metrics such as degree, closeness and betweenness...
Journal Articles
Management Decision (2017) 55 (9): 1956–1983.
Published: 16 October 2017
...Julia Hautz Purpose While strategy was traditionally perceived as exclusive, and limited to small groups within organizations, recently a shift toward greater openness through inclusion of a larger number and variety of actors is emerging. The purpose of this paper is to adopt a social network...
Journal Articles
Management Decision (2016) 54 (8): 1929–1946.
Published: 19 September 2016
...Sven Horak; Katrin Nihalani Purpose The purpose of this paper is to investigate the influence of informal Korean social networks (Yongo) on sales activities in Korea, by focussing in particular on required vertical core competencies. Design/methodology/approach The authors draw...
Journal Articles
Management Decision (2015) 53 (4): 857–875.
Published: 18 May 2015
...Dr David Pick, Dr Paull Weber, Professor Julia Connell and Dr Louis Andre Geneste; Benjamin Stuart Rodney Farr-Wharton; Kerry Brown; Robyn Keast; Yuliya Shymko Purpose – The purpose of this paper is to investigate the impact of organisational business acumen and social network structure...
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Management Decision (2014) 52 (4): 705–723.
Published: 13 May 2014
... Limited 2014 Social networks Customer service Airlines Service industries In this paper we present a study that uses social media to identify critical elements in customer service experiences. The goal of the study was to investigate the possibilities that social media platform Twitter...
Journal Articles
Management Decision (2013) 51 (6): 1135–1160.
Published: 21 June 2013
... two research questions. Industrial clusters Social networks Wine industry Italy Chile Wines Winemaking © Emerald Group Publishing Limited 2013 I envisage the same relationship occurring if only the strongest ties in the ego‐centered knowledge network are considered. Strong...
Journal Articles
Management Decision (2012) 50 (10): 1880–1890.
Published: 09 November 2012
... and have altered the decision‐making process. In the new economic and social environment, the understanding of the developments and transformations undergone by ICTs with the advancement of social networks and Web 3.0 technology is vital because of the influence of recent innovations in the competitiveness...
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Management Decision (2007) 45 (6): 1008–1022.
Published: 26 June 2007
..., provide the decisive milieu in which conceptual breakthroughs occur. The problem is two‐fold. The formal logic of organisations is different from the informal logic underpinning professional peer exchanges and intellectual social networks, and the social capital represented by these networks, is difficult...
Journal Articles
Management Decision (2004) 42 (10): 1226–1239.
Published: 01 December 2004
... and Takeuchi call the “spiral of knowledge”. Once an idea becomes great, it needs an evangelist to spread the good word – this person is a knowledge activist. The knowledge activist uses his/her social networks to reach a wide variety of groups. This illustration and explanation demonstrates that both academia...

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