... Emerald Group Publishing Limited 2013 Banks Market entry Niche marketing United States of America Resource partitioning Banking A fundamental question faced by all entrepreneurs when founding a new venture is how broadly to serve the market they are entering – to start up...

... Limited 2013 Empowerment Organizational citizenship behaviour Average check size Restaurant servers United States of America Service industries Empowering frontline workers is particularly desirable in service industries where employees interact directly with customers to deliver...

... than its value might suggest. This is particularly true for large‐scale engagements undertaken on behalf of multinational companies. Consulting Customer satisfaction B‐to‐B companies United States of America Management consulting is an advisory service contracted for and provided...

... Airline industry Environmental jolts Institutional theory United States of America Terrorism The 9/11/2001 terrorist attacks on the USA had a significant and extensive effect on American society. In addition to the devastating loss of life and property, the hardest hit business was the US airline...

... of the theoretical and practical significance underpinning the results. Travis L. Russ can be contacted at: russ@fordham.edu © Emerald Group Publishing Limited 2011 Decision making Employee participation Managers United States of America Participative decision making (PDM...

... ethics Economic sustainability United States of America With plunging auto sales, the ups and downs in gas prices, and the blurring future for new technologies, the North American auto industry expects less revenue, more consolidation, and even bankruptcies in the next few years...

... of analysis (Hergert, 1983 ; Porter, 1981). John A. Parnell can be contacted at: jparnell@pucp.edu.pe © Emerald Group Publishing Limited 2011 Strategic groups Competitive strategy Spain Argentina Peru United States of America The generic strategy‐business performance linkage has...

... Copyright law Intellectual property law Music United Kingdom United States of America The US on the other hand, did not give sound recordings copyright protection until 1972, with the enactment of the Sound Recording Act 1971 (SRA) (Adams, 2005 ; Best, 2006 ; United States Copyright Office...

... business operations to ensure they had knowledge of the issues the survey addressed. © Emerald Group Publishing Limited 2010 Corporate strategy Surveys United States of America Textile industry With the liberalization of international trade and financial markets, an increasingly...

.... 16). Business ethics Confucianism Corporate social responsibility Business environment Europe United States of America Law is inherent in ethics and in how businesses operate on either side of the Atlantic. A basic difference between US/Anglo‐Saxon and continental European practice...

... within the Pacific Northwest US represent an important group that deserves investigation related with their social responsibility orientations. Social responsibility Demographics Corporate image Forest products United States of America The intrinsic values derived from both...

... Decision making Economics Football United States of America Incentive schemes Team performance Managerial decisions determining pay distributions are fundamental to firm and individual employee performance. Specifically, a key challenge facing organizational managers is whether their payrolls...

..., as the most important indicator for international market entry decision. Arto Ojala can be contacted at: arto.k.ojala@jyu.fi © Emerald Group Publishing Limited 2008 Market entry United States of America Selecting the right target countries for foreign operations is an important...

... propensity to engage in unethical behavior (PUB), the love of money, machiavellianism, and risk tolerance in identifying bad apples vs good apples across majors. Thomas Li‐Ping Tang can be contacted at: ttang@mtsu.edu © Emerald Group Publishing Limited 2008 Students Psychology United States...

... based on Porter's classification scheme. Irene Goll can be contacted at: golliz@scranton.edu © Emerald Group Publishing Limited 2008 Management strategy Performance management Airlines United States of America One of the central debates in strategic management and organization...

... and development Leadership development Learning United States of America © Emerald Group Publishing Limited 2007 Sherry H. Penney can be contacted at: sherry.penney@umb.edu In addition, the program stresses teamwork and collaboration. Participants are part of a real team working...

... expectations are based on positive experiences and anticipated future value. © Emerald Group Publishing Limited 2007 Corporate strategy Strategic alliances Trust Channel relationships United States of America When they have a choice companies pursue a strategy of locating in regions...

... to academics and managers who want to understand the performance implications of strategic change. Irene Goll can be contacted at: golli2@scranton.edu © Emerald Group Publishing Limited 2007 Strategic management Knowledge management Strategic change Airlines United States of America...

... industry United States of America As the variables of interest have been studied across a variety of disciplines, it was critical to operationalize each variable for the purposes of this case study. Definitions were developed for each variable and were used to guide the analysis of data...

..., where a frog will react instantaneously to hot water, but not to water that is heated gradually over time. © Emerald Group Publishing Limited 2005 Management strategy Management technique Workplace training Professional associations Performance appraisal United States of America...