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Keywords: Volunteer retention
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Journal Articles
Journal:
Management Decision
Management Decision (2012) 50 (3): 349–367.
Published: 23 March 2012
.... Volunteer retention is attributed to a proactive management style in terms of creating a favourable work environment. The shop manager's leadership skills are crucial in establishing a friendly and positive attitude towards volunteers. In addition, youth volunteers are attracted in order to gain work...
