TEAM WORKING AT BRITISH ALCAN

Describes major changes to working practices made at British Alean Primary & Recycling Ltd. which were part of wide‐ranging cultural changes implemented by the firm in an attempt to counteract its history of strike action and the pressures of sector recession Outlines the new process of team working in which each production area aims to have multi‐skilled, interchangeable team members able to work in all roles and on all equipment in their department, and in which ownership of output is entrusted to the team. Suggests that such innovation has greatly improved the company′s performance.