Best practice in people management

The number of companies attempting to benchmark the activities of their human‐resource department ‐ that is, to compare it with different organizations considered to be the best in their class ‐ is growing. Discusses best practice in the area of people management, based on a benchmarking study of five UK companies ‐ Elida Gibbs, Post Office Counters, the Nationwide Building Society, the National Westminster Bank and Bird’s Eye Walls.