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Suggests that management development is always hard to measure,made more difficult, in some cases, by the fact that trainers are not aware of what to look for in the first place. Outlines eight key issues which need to be addressed to ascertain effective best practice including: selecting the right people; support from top management;managerial involvement in diagnosing needs; designing practical,work‐related development activities; actual leadership experience;self‐review; follow‐up; and accountability.

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