Acquiring knowledge and skills for twenty‐first century supervision Available to Purchase

Reviews skills for supervision in the twenty‐first century, tools for identifying current knowledge and skills, and a transformation learning plan. Essential new skills are based on the 12 key skills areas(KSAs). Identifies essential components of the KSA gap analysis, a daily task trade‐off plan, a three‐year learning plan and a daily personal vision message. These may need to be modified to fit a particular organization.