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Successful and supported role change is increasingly a critical success factor in sustaining organizational performance. Reports on a recent survey which indicates that too little attention is paid to this area of human resource development, which has implications for the board and HR practitioners. Claims that entry into a new role can be made much less hit and miss if, alongside careful recruitment and role matching,planning of the entry phase is conducted with coaching of the individual both prior to, and during, the first critical three to six months.

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