HANDLING GRIEVANCES AND UNFAIRNESS

Details the topic of disciplinary procedures and also a report of ACAS in the northern region. Managers and supervisors are at the first level when an employee raises a particular grievance, which, if it cannot be resolved at that level, moves up in seniority. The whole endeavour is that the grievance should be settled with discretion and fairness at an early stage, if possible. In the most difficult cases ACAS is available to assist in resolving them. In the northern region ACAS is becoming increasingly busy through the impact of recession and national developments in matters like equal opportunities and employee discrimination. ACAS arranges seminars for management and employee representatives to address the most common issues relating to contracts and disciplinary procedures.