... Presents a case study of work done at UK telephone company Mercury One 2 One on defining management competences and using them to support company goals. One 2 One is currently reviewing its performance management system, to ensure that it rewards contribution and competence. The setting...

...Janet Kelly Discusses the introduction of a corporate change programme at Motability Finance Ltd. Reports how work groups were established to cover empowerment, staff development and competences, management style, team building and communications. Describes employee and customer satisfaction...

...David Robotham; Richard Jubb Explains that the concept of competences is being used widely in the sphere of management development as a means for measuring the performance of individuals. This growth in use has taken place without establishing exactly what organizations are referring to when using...

...Chris Ashton The Rank Organisation has been attempting to become focused on business needs by rethinking the roles and competences required by practitioners. Details the organization’s background and system of management and human resource management. Concludes with a brief overview of future human...

...Chris Ashton Reports on how Holiday Inn Worldwide has successfully implemented competency‐based HR strategies which directly link compensation and individual performance to business objectives. The core competencies deemed to be of value to the organization were customer service orientation...

...Cameron Robertson National/Scottish Vocational Qualifications (N/SVQs) are rapidly becoming the foundation of Britain′s qualifications and infrastructure. Explores the impact of their competence‐based approach from an individual and organizational perspective. Compares and contrasts a traditional...

... trade‐off plan, a three‐year learning plan and a daily personal vision message. These may need to be modified to fit a particular organization. © MCB UP Limited 1995 Competences Learning Skills Supervisors Taste Kevin McManus, quality manager at Oak Harbor Freight Lines in the USA...

... orientation achieved through personal development plans, feedback and advanced multimedia open learning. A questionnaire was produced from the personal attributes inventory(PAI) framework of competences, which MAD has introduced recently with significant success. The range of attributes or competences...

..., succession planning, communication improvement, culture change, key competence identification and inculcating a cross‐functional approach to management. Concludes that, although mentoring on its own cannot create organizational change, it can allow an organization to keep pace with change and unleash...

...Marie Strebler Examines the use of competences in the light of the many claims which have been made about them recently. Investigates whether they are here to stay or just a passing phase. One indication is the extent to which companies use them in practice and how useful they find them...

... of Management′s (IM) Management Development of the Millennium project produced some startling findings when published in 1994. It is now circulating for consultation. IM research co‐ordinator, Karen Cole, gives insights into some of the project′s main findings. © MCB UP Limited 1995 Competences...

...John Dingle Describe a methodology for analysing competence requirements and pinpointing competence enhancements, together with the appropriate training media, which is applicable to all management and technical specialist functions. Argues that the methodology may be integrated with corporate...

... process but an integral part of competence‐based assessment,political pressures exist to shift vocational curricula to an outcome‐based assessment model, with these new forms of competence‐based qualifications leading, rather than following, education and training. This means that business schools...

...Roger Stubbs Extract from the report made by Sundridge Park Management Centre and MORI, in making the 1993 British Quality of Management Awards. Looks at management capabilities and questions whether UK managers provide the leadership and competence necessary in today′s competitive climate. ©...

...Christopher Conway Reports on a project by the Ocean Group which was analysed by Ashridge Management Research Group. The project covered processes dealing with the definition and measurement of competences required to make an effective senior manager. The competences do not stand alone...

...David Birchall Examines the Management Charter Initiative′s Senior Manager′s Standards project and assesses its effect on the long‐term development of organizations using it. Also investigates the effects of crediting competence (CC) and its future uses. © MCB UP Limited 1993 Competences...

... shows that not only successful people can further their educational standards. © MCB UP Limited 1993 Competences Education Management Charter Initiative Managers ...

...Terry Lunn Examines the way organizations are establishing sustainable competitive advantage to combat the effects of the recession. Investing in training is pointed as one way of building on already available talent. © MCB UP Limited 1993 Competences Competitive advantage...

...Robert A. Paton; David Boddy; Sylvia MacDonald Summarizes the findings of a recently completed research project on Competence in higher education at Glasgow University Business School and outlines a subsequently developing competence assessment programme. © MCB UP Limited 1992...

...Anthea Jonas Assessment and appraisal of an organization′s employees should be carried out by well‐trained and fully competent personnel and high standards can be achieved by the implementation of awards, detailed in a study of competence‐based approaches to critical analysis of factors in play...