... The number of companies attempting to benchmark the activities of their human‐resource department ‐ that is, to compare it with different organizations considered to be the best in their class ‐ is growing. Discusses best practice in the area of people management, based on a benchmarking study...

... Almost a third of Americans have exchanged some working time for more leisure time over the last five years. There are growing signs that Europeans are following suit. The move towards “downshifting” raises new challenges for human resource managers. Examines the issues surrounding the growing...

... of change with the aim of clarifying what managers and other professionals concerned with this subject need to take into account when planning a change intervention. Without proper understanding of the type of change that is being planned, poor diagnosis and inadequate formulation and implementation...

...Charles Margerison; Dick McCann; Olivier Wyler Reports on how the Types of Work Index was used to ascertain roles of boutique managers in the LVMH group. Discusses what the different roles involve. Concludes that the exercise is a useful way for managers to share and compare information...

.... Lists benefits of the system and discusses what is involved. © Company 1996 Feedback Managers Perceptions Performance appraisal Subordinates A recent pilot survey carried out by Derek Curtis, a consultant with GHN Limited, the executive coaching consultancy, suggests that once...

...Sarah Reddiford Describes a four‐year study to identify the emotional state of National Health Service and local government senior and middle managers. This was accomplished via managers’ drawings to express their feelings about change. Describes various drawings and discusses their implications...

...Aaron J. Shenhar; J. Renier Applies a modular approach to the definition of management. Includes ten separate definitions and modules in an attempt to answer the relatively sweeping question of what management is all about. Various parts of the model could be used for different purposes. First...

...Donn Collins Reports on the first and biggest unitary authority in the UK to achieve the Investors in People standard, Solihull Council, and the ways in which the standard was achieved. Discusses the processes and vision,and the role of managers and teams in communicating via appraisals and team...

... of the strategy. Stage 3 is for the function head to declare his/her ownership of the work to his/her management team; to build on the analysis from stages 1 and 2 with the management team, thereby gaining their input and ownership; and to start shaping the HR plan. To facilitate the line managers...

...Nicola Mindell Reports that most organizations see training and development as the province of the human resource department. Proposes that responsibility for this should be placed in the hands of the line manager. Investigates how the responsibility for training and development can be successfully...

...Gael Lindenfield There is a current boom of interest from managers in personal development. Describes inner and outer self‐confidence. Presents some examples of wares which are available from the current personal development market, in particular, one kind of course which the author has...

...Mike Lennox Considers the failure of industrial management techniques to overcome resistance to change which exists in organizations. Recounts the ideas behind David Hall′s new management technique (model management) which could possible overcome “the shadow side” of company activities. Lists...

... the correct items and minimize any disastrous consequences. Highlights some of these disasters with examples of unintended side effects. © MCB UP Limited 1994 Cost effectiveness Managers Performance management Rewards Strategic planning Top management Performance and its measurement...

... qualities; servant leadership where the leader serves the company first; and indirect leadership to influence intermediaries from a distance. © MCB UP Limited 1994 To help business leaders manage rapid change, Rath & Strong have devised the era management (EM) model for newly‐appointed leaders...

...Belinda Gallon Outlines an innovative blend of theory and application developed by the Salisbury Consulting Group in an attempt to address the rigidity characteristic of traditional management training. The approach is based on a simple definition of a manager (as anyone who takes responsibility...

... of a sustainable action plan according to four vital guiding principles. Argues that the alignment of HRD activities with strategic organizational goals, necessary to achieving the standard, will be facilitated by the involvement of managers in their programme roles,leading to their “ownership” of the change...

.... This activity helps employment levels in communities and has the commercial advantage of presenting the company to the black community in a positive way. © MCB UP Limited 1994 Equal opportunities Flexible working Littlewoods Organization Management Managers Personnel Oxfordshire County...

...Michael Quayle Establishes the level, range and scope of current management education,training and development (METD) activity in small and medium‐sized enterprises and identifies good practice and assesses barriers to METD including issues of provision, access and cost. Seeks to identify practical...

...Tom Barry Argues that the survival and success of organizations today depends not only on devolving responsibility to individual employees, but also on the ability of managers to change their role accordingly in order to guide and support these individuals. Advocates the abandonment...

...Tony Ball Provides a commentary on the inadequacy of verbal communication between managers, suggesting that this fosters distrust throughout the organization. Advocates the need for a new breed of manager, with a different set of concepts and perspectives, and concludes that the role of management...