... and trouble of creating their own. But Lexus, the luxury‐car division of Toyota Motor Sales, has turned conventional wisdom on its head. Explains why and how. © MCB UP Limited 1997 Motor industry Multimedia Sales training Training techniques USA If the car in front is a Toyota, one would...

... What does it take to lead a company which is learning to change and changing to learn? Discusses the practices and principles of proven leaders from firms such as PepsiCo, Tata, Toyota and Wal‐Mart. © MCB UP Limited 1997 Japan Leadership Motor industry Retail trade Soft drinks...

... within the individual person. Learning Motor industry Organizational change Small firms As managing director at Appleyard of Chesterfield and at Slough, Frank Lord ran sector‐leading motor franchise businesses and created the Appleyard Learning and Education Centre at the former...