...‐development Training techniques USA The age‐old question “why?” has guided scientists and philosophers to discoveries and insights which have changed our world. Now companies as diverse as Polaroid, PepsiCo and Hewlett‐Packard are giving their managers time and scope to use a similar process...

... and trouble of creating their own. But Lexus, the luxury‐car division of Toyota Motor Sales, has turned conventional wisdom on its head. Explains why and how. © MCB UP Limited 1997 Motor industry Multimedia Sales training Training techniques USA If the car in front is a Toyota, one would...

... Telecommunications industry Training techniques United Kingdom The mobile phone industry is so fast moving that British company Mercury One 2 One has to issue a daily update on changed procedures to customer service employees. Against such a background, managers bear considerable responsibility...

..., the topics covered and the benefits achieved on personal and company levels. Insurance companies Management development Marketing Training techniques United Kingdom “If it ain’t broke, don’t fix it” is the siren call which still, sometimes, consigns management development to the remedial arena...

... Management development Training techniques Women In most Western countries, women hold between 20 percent and 30 percent of management jobs, but only around 5 percent of senior managers are women. Training for specific management qualifications can help people to enter management and to gain...

... development Senior Management Training techniques Few firms are unaware of the important role of business strategy in company performance. But what about the strategist ‐ the executive responsible for directing the organization? The quality of the senior individuals who develop and implement...

... and aspiring managers in the West. © MCB UP Limited 1997 Leadership Management development Training techniques Some of the people who have completed a two‐hour introductory session report seeing and feeling leadership principles clearly for the first time, or seeing and feeling them in new...

... development Organizational change Training techniques Training and development has been an important contributor to the blending of cultures at Glaxo Wellcome since their merger in 1995. Janet Kelly reports on the four‐phase approach. The merger in March 1995 of Glaxo and The Wellcome Foundation...

... the factors to consider when selecting a training method or combination of methods. Emphasizes the importance of post‐training evaluation. © MCB UP Limited 1996 Case studies Computer‐based training Learning Role play Training Training techniques Charles W. Read and Brian H. Kleiner review...

... to define terms used. © MCB UP Limited 1994 Action learning Groups Organizational development Planning Trainers Training techniques Much thought has to go into workshop facilitation and its discrete elements. Christine Hogan provides guidelines on how to plan significant “now‐what...

... importantly, to emphasize a point. © MCB UP Limited 1993 Stories Training techniques ...

... outstanding or even capable managers. © MCB UP Limited 1993 Management development Managers Training Training techniques ...

... on drama as a learning medium. Suggests that such a technique has many advantages over role‐play and video, and outlines a workshop session, using this technique, and its rationale. © MCB UP Limited 1993 Interpersonal communications Learning Role play Training techniques Video ...

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... in pursuing individual development after the job is done. © MCB UP Limited 1992 Management development Managers Trainers Training techniques ...