...Sandra Van Der Laan; Lee Moerman; Dianne McGrath Purpose The purpose of this paper is to show how, in the public sphere, counts and accounts create meaning and legitimate decision-making and action as well as providing the basis for public accountability. Public accountability is generally viewed...

... and explore how the city involved its citizens with digital platforms. Findings This study contributes to the debate on public accountability through dialogic accounting tools. Research limitations/implications Multiple sources (surveys, interviews and interventionist workshops) are used to analyse...