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Purpose

This study has been undertaken to find as to how the Pakistan defense services being resource-intensive organizations can help to secure the natural environment and achieve sustained national development by adopting modern management concepts like the balanced scorecard (BSC) while not compromising on their core aim of achieving strategic national defense objectives. With this main purpose in mind, this study focused on locating the core functionalities of Pakistan armed services to be adopted as the key perspectives for building their BSCs.

Design/methodology/approach

This study is quantitative in nature, and after the formulation of hypotheses by carrying out a thorough literature review, the distributed questionnaire collected quantitative data to test the hypotheses using computer-based SPSS software. Personnel of all the three arms of Pakistan defense service, namely army, navy and the air force, formed the population of this study.

Findings

This quantitative study has found that pursuit of national purpose, availability of resources, internal processes and building for future are the main core functionalities of Pakistan defense services and can be safely adopted as the main perspectives for the development of their BSCs to ensure sustained national development by exercising economy of resources without overburdening the natural resources and the environment.

Research limitations/implications

The findings of this study are based on cross-sectional data rather than longitudinal; therefore, these are not a representative of a dynamic situation. As the data collection for this study is limited to Pakistan, its findings cannot be generalized globally.

Originality/value

This study is unique in a way as it endeavors to bring out empirically that how a public entity like defense force can contribute to the safe keeping of environment while achieving sustained development. Most importantly, it highlights that how BSC as a management tool can help the defense force leadership to achieve desired state of sustained national development through intelligent application of precious resources placed on their disposal.

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