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Keywords: Complaints
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Journal Articles
Management of Environmental Quality: An International Journal (2009) 20 (5): 538–550.
Published: 07 August 2009
...Daniela Salgado Carvalho; Teresa Fidélis Purpose The main focus of this paper is on a study of environmental perceptions in the municipality of Aveiro, Portugal. Design/methodology/approach The study draws pn complaints regarding environmental matters submitted to the City Council...
