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Keywords: Customer relationship
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Journal Articles
Management of Environmental Quality: An International Journal (2023) 34 (2): 535–564.
Published: 28 October 2022
... have no conflict of interest. 26 03 2022 10 06 2022 05 07 2022 19 08 2022 29 09 2022 © Emerald Publishing Limited 2022 Emerald Publishing Limited Licensed re-use rights only Service failure attribution Customer relationship Customer satisfaction Revisit...
