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Keywords: Kindergartens
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Journal Articles
Environmental certifications and customer satisfaction: evidence from kindergartens
Available to Purchase
Management of Environmental Quality: An International Journal (2023) 34 (6): 1607–1625.
Published: 24 July 2023
...Jakob Utgård Purpose The purpose of this paper is to study whether environmental certifications increase customer satisfaction in kindergartens, and whether this relationship is influenced by kindergarten size or ownership type. Design/methodology/approach Data from a parental satisfaction...
