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Keywords: Perceived quality
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Journal Articles
Jorge Alejandro Silva Rodríguez de San Miguel, Fernando Lambarry-Vilchis, Mara Maricela Trujillo Flores
Management of Environmental Quality: An International Journal (2019) 30 (4): 768–782.
Published: 22 November 2018
... conformed by nine management dimensions, four of perceived quality and three of service satisfaction from home users. Originality/value The study fills the gap of little research on drinking water from the perspective of managers and users of the service in a valid and reliable way in Iztapalapa, Mexico...
