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Keywords: Customer satisfaction
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Journal Articles
Journal:
Managerial Finance
Managerial Finance (2011) 37 (7): 610–623.
Published: 14 June 2011
... Effectiveness Students Customer satisfaction Surveys Assessment Education Student evaluations have been commonly used in determining the success of courses and the effectiveness of their instructors. Feedback is also generally used for compensation purposes, and to identify instructors who need...
