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Keywords: Financial service
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Journal Articles
Journal:
Managerial Finance
Managerial Finance (2020) 46 (9): 1145–1163.
Published: 24 April 2020
...Lu-Ming Tseng Purpose For the financial service industry, company–customer conflict is a topic that deserves special attention. This study explores the impacts of ethics institutionalization on the life insurance agents' ethical decision-making under the company–customer conflicts. Design...
