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Purpose

– The purpose of this paper is to provide an insight into the day-to-day challenges and experiences of a peer support worker.

Design/methodology/approach

– A reflective account of the experience of a first meeting with a peer, offering support through a series of difficult situations.

Findings

– Reflections are offered on the importance of relationships and overcoming feelings of disillusionment with mental health services.

Originality/value

– This paper adds to the small number of accounts of the experiences of Peer Support Working in mental health services and as such is highly original.

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