... with no participation, a finding that may be due to the feminine, affiliative, and high power distance cultural context. © Emerald Group Publishing Limited 2009 Justice Autonomy Service Distributive justice Factor analysis EXPLORING A FIVE-FACTOR MODEL OF ORGANIZATIONAL JUSTICE ARMÉNIO REGO, MIGUEL...

... commitment, because this commitment acts as an antecedent of trust and creates the conditions for the firm to achieve a stable portfolio of customers. © Emerald Group Publishing Limited 2009 Service Relationships Commitment Tourism THE ROLE OF COMMITMENT PERCEIVED BY THE CONSUMER IN SERVICE...

...María Dionisia Elche Hortelano; Ángela Gongález‐Moreno The aim of this paper is to contribute to the understanding of innovation in services. First, service firms were classified according to the degree of customization of service product and technology, because it reflects the degree...

... as the building and analysis of five causal models by the method of structural equation modeling and the five‐hypotheses test. The final model with a better adjustment (hypothesis 1) was composed of PRICE as an endogenous variable and ENVIRONMENT, SERVICE, FOOD, and HYGIENE as exogenous variables...