This study investigates the influence of environmental policy and training (ENVPLTR) on green performance (GRENPERF) in the hospitality industry, with a particular focus on the mediating roles of resource conservation (RESCONS), energy conservation (ENRCONS), and organizational citizenship behavior for the environment (ORGCBE). The study aims to provide insights into how policy initiatives and employee actions contribute to sustainable outcomes in the hospitality and tourism sectors.
The data for this study are collected through adapted questionnaire. Sample size was 309 employees working in three to five star-rated hotels in Haryana, India. PLS-SEM (structural equation modeling) was applied to examine to validate and test the proposed model. The PLS-SEM analysis was performed using SmartPLS-4 software.
The findings indicate that environmental policy and training significantly influence green performance. The mediation effects of resource conservation, energy conservation, and organizational citizenship behavior were also significant between environmental policy and green performance. Among these mediators, ORGCBE had the strongest indirect effect. The overall model explained 40.3% of the variance in green performance, emphasizing the importance of combining institutional policies with employee-driven sustainability actions to enhance environmental outcomes.
This study offers a valuable blueprint for organizations aiming to achieve sustainable transformation, particularly in resource-constrained and rapidly developing service economies.
This research provides new findings by linking environmental policies, training, and specific actions and practices of employees in the organization. The use of several mediating variables (RESCONS, ENRCONS and ORGCBE) improves the theory by explaining how factors at both the organizational and individual levels influence green performance. In addition, the study provides useful tips for hospitality managers and policymakers, highlighting the importance of supporting sustainability in places like Haryana, India.
