.... Based on dual systems theory of decision-making, this paper aims to explore the impact of anchor’s body language on the performance of LSE from the perspective of customer engagement behavior and to examine the moderating role of anchor’s relational social interaction. Design/methodology/approach...

...Shazia Shaheen Shaikh; Song Huaming; Muhammad Saad Ameer Purpose This study aims to explore the synergetic effects of total quality management and supply chain management (TQM–SCM) initiatives and their effects on organizational performance (OP). This research has been conducted in Pakistan’s...

...Tao Scofield Su; Chunhua Chen; Xiaoyu Cui; Chunsheng Yang; Weimo Ma Purpose This paper aims to answer following three important but not well-answered or unanswered questions in the extant trust literatures: What is the true magnitude that trust impacts on performance? Is there any consistency...

... with predetermined goals while initiated from past experiences. As such, the study confirms that gamification demotivates the participants and lowers their performances. Overall, the study is important as it investigates the significance of gamification and offers a new perspective to disentangle the debates over...

...Xiaobai Ma; Yiying Zhu; Wenyuan Cai Purpose – This paper aims to evaluate the value creation of cross-border acquisitions conducted by Chinese firms and determinants that result in the different performance. During the recent decades, the world has witnessed multinational enterprises (MNEs) from...

...Muslim Amin; Ramayah Thurasamy; Abdullah M. Aldakhil; Aznur Hafeez Bin Kaswuri Purpose – This study aims to examine the effect of market orientation (MO) as a mediating variable in the relationship between entrepreneurial orientation (EO) and small and medium enterprises (SMEs)’ performance...

...Taewoo Roh; Dong-Sung Cho; Hwy-Chang Moon; Yun-Cheol Lee Purpose – The aim of this study is to examine the entry mode that retail firms correctly choose when culture is simultaneously considered has a positive effect on firm performance. Design/methodology/approach – This study relies...