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Keywords: Service type
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Journal Articles
Journal:
Nankai Business Review International
Nankai Business Review International (2021) 12 (2): 258–280.
Published: 07 July 2021
... the three indicated service types, promoting customer satisfaction. Originality/value This is the first study of its kind to compare the effects of perceived quality on customer satisfaction among the stages of search, experience and credence services. 09 01 2020 29 05 2020 11 09 2020...
