Care Homes: through the eyes of the consumer Free

Care Homes: through the eyes of the consumer

The English Community Care Association (ECCA) and P&G Professional have worked in partnership to produce a new study offering the care sector an invaluable insight into long-term residential care.

Care Homes through the eyes of the consumer aims to provide a platform for debate and to identify the key factors that determine care home choice for residents, staff and relatives.

The key objectives of the research were to highlight to operators the factors that affect the selection of their services and provide a voice for the residents, relatives and staff who make use of long-term care services for older people.