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Keywords: Service Management
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Journal Articles
Journal:
Open House International
Open House International (2019) 44 (1): 17–24.
Published: 01 March 2019
...Necmiye Yaprak Öz; Halime Demirkan The aim of the study is to propose an ontology-based approach that provides a framework as a strategy decision tool for urban service design. The research methodology includes two phases to acquire the knowledge needed for urban service management of a city...
