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In response to the need for finding chemical information we have set up a system to identify and access appropriate data sources. As this system is built to assist scientists in agencies, research institutes and other institutions in their daily work we developed three different training programmes: (1) a training course on retrieval of information on dangerous substances; (2) a seminar on German offline databases in the field of chemicals; and (3) a workshop entitled ‘Introduction to the Information System for Environmental Chemicals’. These courses are briefly described in this paper. In addition, we discuss both general and chemical substance‐related factors to be considered in developing strategies for information access.

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