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The roots of Dialog Information Services are traced with a description of the origins and past activities. Discussion describes the organizational groupings which have responsibility for all the services and products offered. The hardware, software and telecommunications resources of the company are also considered. Information about the Dialog customer is mentioned. There have been a number of recent developments such as Dialog Version 2, Dialnet enhancements, ‘Report’ feature, gateway services and menu‐driven files. Dialog also expects future developments to include access to our electronic mail service, more full‐text files, repackaging of the service for use by professionals, personal computer software packages for telecommunications, and more new databases to round out the current offerings.

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