Keywords: Customer perceived value
Close
Follow your search
Access your saved searches in your account

Would you like to receive an alert when new items match your search?
Close Modal
Sort by
Journal Articles
Online Information Review (2011) 35 (3): 333–359.
Published: 21 June 2011
...Hsin Hsin Chang; Hsin‐Wei Wang Purpose The purpose of this research is to examine the impact of e‐service quality, customer perceived value, and customer satisfaction on customer loyalty in an online shopping environment. Design/methodology/approach There were two studies performed...

or Create an Account

Close subscription notice
Close access options