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Keywords: Customer psychological capital
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Journal Articles
Journal:
Online Information Review
Online Information Review (2017) 41 (5): 691–709.
Published: 11 September 2017
...Depeng Zhang; Fuli Zhang; Mengfei Lin; Helen S. Du Purpose Based upon social cognition and social exchange theories, the purpose of this paper is to develop and test a conceptual model, suggesting that customer psychological capitals (CPCs) affect their knowledge sharing behavior (KSB) within...
