...Patrícia Gomes; Tjerk Budding; Maria J. Fernandes Purpose The provision of online information through the use of digital platforms (websites and social networks) can be helpful for public sector organisations to promote transparency and accountability, thereby bringing it closer to citizens, more...

... to manage digital platforms, deal with data heterogeneity and govern the interoperability of the SE systems. Yet the preference to build an application ontology, lack of perdurant design and minimal use of the existing standard for building SE common knowledge are deterring the ontology development...