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Keywords: Electronic word of mouth (eWOM)
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Journal Articles
Journal:
Online Information Review
Online Information Review (2016) 40 (1): 119–145.
Published: 08 February 2016
... the interrelationship between itemized ratings (STRUCTURED) and textual comments (UNSTRUCTURED). Xianfeng Zhang can be contacted at: xfzhangchina@163.com © Emerald Group Publishing Limited 2016 Sentiment analysis Cognitive psychology Electronic commerce Electronic word of mouth (eWOM) Mean-variance...
