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Journal Articles
Online Information Review (2021) 45 (3): 501–516.
Published: 24 December 2020
... of local government Twitter use, providing a context for examining how Twitter is employed by local governments for citizen engagement. Jeffrey A. Stone is the corresponding author and can be contacted at: stonej@psu.edu 13 05 2020 14 10 2020 24 11 2020 11 12 2020 ©...
Journal Articles
Online Information Review (2014) 38 (1): 95–113.
Published: 08 January 2014
...Gohar Feroz Khan; Ho Young Yoon; Jiyoung Kim; Han Woo Park Purpose – This study aims to explore Twitter use by Korea's central government by classifying the government's Twitter-based networking strategies into government-to-citizen (G2C) and government-to-government (G2G) strategies. Design...
Journal Articles
Online Information Review (2010) 34 (1): 194–195.
Published: 23 February 2010
...Ina Fourie Social and Political Implications of Data Mining is marketed as a premier reference source addressing knowledge management in e‐government. Under the guidance of Hakikur Rahman, 18 chapters are arranged in five sections. The sections cover the following: content and knowledge...
Journal Articles
Online Information Review (2008) 32 (3): 379–400.
Published: 20 June 2008
... that new technologies can play in its fulfilment, specifically, on the transparency of government information. In particular, this paper analyses governmental financial disclosure on the web as a means of assessing government financial accountability and determines some key variables that could play a role...
Journal Articles
Online Information Review (2008) 32 (3): 348–369.
Published: 20 June 2008
... is CRM. Peng and Chen (2005) define CRM as an information system that helps enterprises manage customer relationships and they assert CRM's importance in e‐government as a mode of managing various governmental functions to increase customer satisfaction and loyalty. In addition, Accenture's (2003...
Journal Articles
Online Information Review (2008) 32 (2): 179–195.
Published: 11 April 2008
... by web mining applications? What are the current ongoing research and trends in e‐services fields such as e‐learning, e‐government, e‐politics and e‐democracy? What other areas of social interest can benefit from web mining? This work will try to provide the answers by reviewing the literature...
Journal Articles
Online Information Review (2007) 31 (5): 708–710.
Published: 02 October 2007
... of access points, the indexes just add to the confusion. Here is an example. An article entitled “E‐Government Act of 2002 in the United States” (p. 476) is in the Legal Framework category of the E‐Government Policy and Regulation section. Surprisingly, the article is not listed in either index under...
Journal Articles
Online Information Review (2004) 28 (6): 396–409.
Published: 01 December 2004
... to power the library's web site. By initially directing every URL for a government publication to the ColdFusion server, capturing the desired data, and then redirecting the user to the document URL, we were able to arrive at the desired results. To accomplish this we appended a prefix (i.e. http...
Journal Articles
Online Information Review (2004) 28 (3): 180–190.
Published: 01 June 2004
...Susan Xue Web usage statistics are often used as a tool for assessing a Web site, despite some of their drawbacks. This paper attempts to evaluate a government publications library Web site by studying its usage statistics. It examines organization, including access, searchability, and structure...
Journal Articles
Online Information Review (2003) 27 (1): 60–61.
Published: 01 February 2003
...Rowena Cullen Åke   Grönlund . Electronic Government: Design, Applications and Management . Hershey, PA : Idea Group   2002 . 378 pp. (hardback) , ISBN: 193070819X Government Internet Although there is a growing literature on aspects of electronic government...
Journal Articles
Online Information Review (2000) 24 (4): 316–321.
Published: 01 August 2000
...Jinhong Tang Points out the emergence of networked society and its major features. Introduces a series of high‐tech projects in the People’s Republic of China in response to networked society. Internet China Government International trade Information superhighway © MCB UP Limited...

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