... in the United States and utilized structural equation modeling for data analysis. Findings The findings of this study revealed that both situational and gratification motivations of chatbot users significantly contributed to three essential types of communicative actions: information-seeking, forwarding...

... the socio-demographics of podcast listeners and the uses and gratifications fulfilled by listening to podcasts using Israel’s most popular podcast as our case study. Design/methodology/approach The authors uploaded a survey on the podcast platforms aiming to identify their socio-demographic profiles...