... their performance with other related services such as an Ask‐a‐Librarian service. © Emerald Group Publishing Limited 2011 Evaluation Search engines Digital reference service Effectiveness Information transfer Librarians Digital libraries Information services Search engines have enhanced...

... to assess changes over time. Hospitals Web sites Information transfer Internet Customer orientation Spain The internet and web sites play a major role in the reforms of healthcare systems (Eysenbach, 2000) and they have great potential to transform the core processes of healthcare...